West Hollywood is a small city with its own address book: the 90069 zip, Santa Monica Boulevard running through the middle, Sunset Boulevard along the top, Fountain Avenue in between, Beverly Hills on one side and Hollywood on the other. It is inside Testr's Los Angeles service area, so a certified collector can come to a home or workplace there, and the city has its own same-day at-home drug testing page with the questions people there ask. This is what a mobile drug testing visit in West Hollywood involves, in plain language.
What a mobile drug test visit is
Testr is mobile urine drug testing. You book a 30-minute arrival window in the Testr iOS app or at testrla.com/book, and a certified collector drives to the address you give, whether that is an apartment off Fountain Avenue, a house above Sunset, or an office on Santa Monica Boulevard. The earliest window is 3 hours after you book, so a collector can be at the door in as little as 3 hours. Visits run 7 AM to 7 PM, seven days a week.
At the door, the collector verifies who they are with the 4-digit PIN shown in your app, then collects a urine specimen. The specimen is temperature-checked, sealed in a tamper-evident container, photographed, and signed for by both the collector and the person tested. Every order carries a chain-of-custody code, so the specimen read at your door is the one that reaches the laboratory if you order confirmation.
The rapid screen is read on site, panel by panel, and the reading is released to the account that booked. Results are private: you see them in the app or at testrla.com/account, and you can download a PDF whenever you choose. Nobody else is sent a copy unless you name a third party and give written consent.
The two tests you can book
At-Home Rapid Test. A 14-panel rapid urine screen read at your door. Each panel reports negative or presumptive positive against a set screening cutoff, and three validity strips (pH, oxidants and creatinine) show whether the specimen is in the normal range for urine.
Rapid Test with Laboratory Confirmation. The same 14-panel screen on site, and then the sealed specimen travels under chain of custody to a CAP-accredited laboratory for LC-MS/MS confirmation. The laboratory identifies the specific compound and reports a measured level, and its confirmation menu covers 81 substances, including several that no rapid panel screens for. Results come back in about 72 hours.
If you booked the rapid test on its own and want the laboratory behind it after seeing the read, you can upgrade in the app within 2 hours of collection. That window is the time during which the sealed specimen is still viable for confirmation.
The 14 panels
The rapid screen checks the same 14 drug classes for every visit, in West Hollywood and everywhere else Testr goes:
AMP, amphetamines
BAR, barbiturates
BUP, buprenorphine (Suboxone)
BZO, benzodiazepines
COC, cocaine
EtG, alcohol metabolite
FEN, fentanyl
MDMA, ecstasy
MET, methamphetamine
MOR, morphine and opiates
MTD, methadone
OXY, oxycodone
PCP, phencyclidine
THC, cannabis
Each panel has its own screening cutoff and detection window; both are listed for every panel on the drug tests page, and the short codes printed on the cassette are decoded on the abbreviations page. The fentanyl and buprenorphine pages are worth reading before you book.
Some things are not on the rapid panel. Hydrocodone, kratom and psilocybin have no strip on the 14-panel cassette. Kratom alkaloids and psilocin are on the laboratory's 81-substance confirmation menu, so if one of those is the question, the Rapid Test with Laboratory Confirmation is the order to place. The kratom page explains this in detail.
Who books a West Hollywood visit
Most bookings come from three kinds of people, and all three use the same booking flow.
Individuals book for themselves, at home, on their own schedule. Parents book for a teenager at home; a parent or legal guardian has to be present for the whole visit and signs the consent in the minor's place. There is more on that on the parents page.
Professionals, including therapists, psychologists and family-law practitioners, book for a client at testrla.com/book with the client's consent recorded at booking. Records and results come to the professional's account, and each record documents the visit step by step, from the PIN check to the read on each panel, with any laboratory report tied to it by the same custody code. The professionals page covers this.
Workplaces in West Hollywood can order non-DOT drug testing for an employee at their home or at the office. Testr does not do DOT testing. Whether and how an employer can require a test is a question for employment counsel, not for this page; the workplace page explains what the visit itself looks like.
How to book
Open the Testr app or go to testrla.com/book and choose the At-Home Rapid Test or the Rapid Test with Laboratory Confirmation.
Enter the West Hollywood address and pick a 30-minute arrival window. The earliest is 3 hours out, and same-day windows are available up to 7 PM.
Pay in the app. You will get a 4-digit door PIN to verify the collector when they arrive.
Read the rapid result on site. If you ordered confirmation, the laboratory result appears alongside it in about 72 hours.
How to read a Testr result explains what negative, presumptive positive and laboratory-confirmed mean. If alcohol is the question, EtG is one of the 14 panels; see the EtG page.
Questions people ask
How fast can a collector get to West Hollywood?
In as little as 3 hours from booking. Windows are 30 minutes wide and run 7 AM to 7 PM, seven days a week.
Is there a phone number?
Yes, (310) 210-1723 is in the footer of every page on testrla.com, and support answers email at support@testrla.com. Booking itself is in the Testr iOS app or at testrla.com/book.
Where does the specimen go?
If you ordered laboratory confirmation, the sealed specimen travels under chain of custody to a CAP-accredited laboratory for LC-MS/MS confirmation. Results come back in about 72 hours.
Can I add laboratory confirmation after the visit?
Yes, in the app, within 2 hours of collection. After that the specimen is no longer viable and a new collection would be needed.
Who sees the result?
The account holder. Results are released privately in the app or at testrla.com/account, and you decide whether to download or share the PDF. With the account holder's written consent, a laboratory report can also be released directly to a named third party.